Student customer service
At the student customer service you can get help in all study-related matters such as
- Study right
- Registration for the academic year
- Changes in personal information
- Certificates (study certificates, official transcripts of completed studies, LSL or HSL discount certificates, Kela meal subsidy cards)
- Degree certificates and graduation
- Accident reports
If your question concerns matters related to applying, Admission office can help with all aspects of the application process, from joint applications in general, to application requirements and how to apply for a place. For more information, please visit the lab.fi website and go to the Application section: Admission office. Contact info for admisson services: admissions@lab.fi.
Choose the most suitable way to contact us
We are at your service both online and on campus. You can come to meet us or contact us by email / phone.
| Customer service desks | |
Lahti Campus Mukkulankatu 19, C205 LAB / LUT, 2nd floor. Opening hours: Tuesdays and Thursdays from 12 noon to 3 p.m. | Lappeenranta Campus LUT, room 2313 (2nd building, 3rd floor) Opening hours: Tuesdays and Thursdays from 12 noon to 3 p.m. |
| Please check exceptional opening hours on Student Services exceptional opening hours | |
| Service channels | |
| studentservices@lab.fi | |
| Telephone service Lahti | + 358 29 446 2500 (cannot send a text message to the number) |
| Telephone service Lappeenranta | +358 40 649 4800 (no text messages) |
| Telephone service is open Mon-Fri 10.00-15.00 | |
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Staff
- Fettah Amina, Study Secretary, Lahti
- Ilvonen Jaana, Student Advisor, Lahti
- Ketola Marika, Student Advisor, Lahti
- Korhonen Kaisa, Study Secretary, Lappeenranta
- Kylliäinen Outi, Student Advisor, Lahti
- Lehtinen Anna, Coordinator, Lahti and Lappeenranta
- Mäkelä Kristina, Student Advisor, Lahti
- Perälä Anna-Riikka, Study Secretary, Lappeenranta
- Peuhkuri Piia, Study Secretary, Lappeenranta
- Pöyhiä Iida, Study Secretary, Lappeenranta
- Malmberg Niina, Acting Head of Customer Service, Lahti and Lappeenranta