Student customer service
At the student customer service you can get help in all study-related matters such as
- Study right
- Registration for the academic year
- Changes in personal information
- Certificates (study certificates, official transcripts of completed studies, LSL or HSL discount certificates, Kela meal subsidy cards)
- Degree certificates and graduation
- Accident reports
Choose the most suitable way to contact us
We are at your service both online and on campus. You can come to meet us or contact us by email / phone.
| Customer service desks | |
Lahti Campus Mukkulankatu 19, C205 LAB / LUT, 2nd floor. Please see exceptional opening hours below. | Lappeenranta Campus LUT, room 2313 (2nd building, 3rd floor) Please see exceptional opening hours below. |
| Please check exceptional opening hours on Student Services exceptional opening hours | |
| Service channels | |
| studentservices@lab.fi | |
| Telephone service Lahti | + 358 29 446 2500 (cannot send a text message to the number) |
| Telephone service Lappeenranta | +358 40 649 4800 (no text messages) |
| Telephone service is open Mon-Fri 10.00-15.00 | |
Please help us succeed
Follow our updates, news and instructions on
Feel free also to give us feedback! Tell us what works and what needs improvement.
Staff
- Fettah Amina, study secretary Lahti
- Ilvonen Jaana, study counselor Lahti
- Ketola Marika, study counselor Lahti
- Kuittinen Sari, study secretary Lappeenranta
- Kylliäinen Outi, study counselor Lahti
- Mäkelä Kristina, study counselor Lahti
- Perälä Anna-Riikka, study secretary Lappeenranta
- Peuhkuri Piia, study secretary Lappeenranta
- Pöyhiä Iida, study secretary Lappeenranta
- Törmälä Mirva, Head of Customer Service Lahti and Lappeenranta