Exceptional opening hours Spring 2026

Customer service desks and telephone service

Customer service will be closed on Thursday, May 14, 2026, in observance of Ascension Day
 
 

Outage of student information systems in July

The transition to Sisu will cause a system outage lasting an estimated two to three weeks. During that time, no one—not even Student Services—will be able to access the systems to view information, and we will not be able to issue transcripts or other documents. So please plan ahead for your needs regarding these documents.

Service channels

Service desk: studentservices@lab.fi

Telephone service: New shared phone number. The Lahti campus number will now serve students at both campuses: +358 29 446 2500

Note! You can download an electronically certified student certificate and a transcript of records directly from Peppi.

See normal opening hours from student customer service page on eLAB.