Student Services exceptional opening hours
Exceptional opening hours Autumn 2025 and Spring 2026
Customer service desk in Lappeenranta
Closed on Thursday 11 December 2025
Telephone service in Lahti and Lappeenranta
Closed 22 December 2025 - 4 January 2026 during the Christmas holidays
Closed 6 January 2026 due to Epiphany
Customer service desk in Lahti and in Lappeenranta
Closed from December 22, 2025, to January 6, 2026, for the Christmas holidays and Epiphany
From January 7 to 9, 2026, customer service desks will be open from 10 a.m. to 2 p.m. due to orientation weeks.
Service channels
Service desk: studentservices@lab.fi
Telephone service: New shared phone number. The Lahti campus number will now serve students at both campuses: +358 29 446 2500
Note! You can download an electronically certified student certificate and a transcript of records directly from Peppi.
See normal opening hours from student customer service page on eLAB.